Welcome to antxcxtrobotnew.org (hereinafter referred to as “we”), we are well aware of the importance of user privacy and always regard user data security and privacy protection as the core principle of corporate development. This privacy clause is intended to clarify how we collect, use, store and protect your personal information, so that you can fully understand and control the processing of your own data when using our products and services.
- What information do we collect?
Information you actively provide
Account information: name, contact information, etc. filled in when registering.
Service-related data: configuration files, operation logs, feedback information uploaded when using robot products or services.
Information we automatically collect
Device information: IP address, browser type, operating system version, device model.
Usage data: access time, page stay time, function usage frequency.
Third-party source information
If you log in through a third-party platform (such as social media), we may obtain your public information (with your authorization). - How do we use your information?
Providing services
Verify identity, process orders, provide technical support, and optimize product functions.
Security assurance
Prevent fraud, detect abnormal access, and ensure system security.
Marketing and Communication
Send you product updates and event notifications (you can unsubscribe at any time through account settings).
Legal Compliance
Respond to requests from judicial authorities and cooperate with regulatory investigations. - How do we protect your information?
Technical measures
Use technical means such as SSL encrypted transmission, data desensitization, and access control.
Management measures
Employees sign confidentiality agreements and conduct data security training regularly.
Physical security
The data center deploys fire and disaster prevention facilities to restrict physical access. - Do we share your information?
Sharing with partners
Share data with partners (such as payment institutions and logistics companies) only when necessary, and require them to comply with the same privacy standards.
Legal requirements
If government agencies retrieve data in accordance with the law, we will cooperate to provide it.
Corporate mergers
If a business reorganization or merger occurs, your data will be transferred as an asset, but you will be notified in advance. - Your rights
Access and correction
You can log in to your account at any time to view and modify your personal information.
Deletion and cancellation
After submitting an application, we will delete your data within 15 working days (except for those required to be retained by law).
Reject marketing
You can contact us by email/phone to refuse to receive marketing information. - Children’s privacy protection
We will not actively collect information of minors under the age of 18. If you are a parent or guardian, please supervise minors to use our services. - Cross-border data transmission
If your data needs to be transferred overseas (such as the server is located overseas), we will take necessary measures to ensure data security in accordance with the Personal Information Protection Law and other laws and regulations. - Terms update
We may update these terms due to business adjustments. The updated content will be announced on the official website and notified to you by email.